New Customers Get 20% off when you try my services.
New Customers Get 20% off when you try my services.
As the owner and decorator at Sweet Exchange LLC, please keep in mind with the following information as it will protect you my valued customer and me the trusted business owner.
All large orders are required at least 1-month advance notice please.
I will try to accommodate last minute orders, yes this means if it is less than 1-2 WEEK you will be charged a rush order fee of $80.00 based on the order.
Why? Extra time, supplies, and limited timing will be needed to complete your order. I will except last minute orders ONLY for a $200.00 MINIMUM and has to be at least 1-2 WEEKS NOTICE depending on availability.
The date requested has to be available also. For orders less than $250.00, payment is due in full once order is placed.
For orders over $250.00, a deposit of payment is due at the time of order and final balance is due at 1 WEEK before your event date.
Deposits/Payments are NON-REFUNDABLE, once order is taken in person, by phone, email, or delivered. Unless unforeseen circumstances arise.
NO EXCEPTIONS.
All of my baked goodies are custom ordered by you, this means they are baked fresh once you order it. Lots of time and effort and planning is given to each and every order.
All sales are final. If there are cancellations, it must be made 1 WEEK of your order due date and there is a $60.00 Cancellation Fee and 100% Deposit is forfeit.
Payments that are made are to secure your date.
NO PAYMENT, NO ORDER/DATE.
If there is an add on to your order, or any changes to be made, it must be made within 2 WEEKS NOTICE of your order due date.
After you confirm your invoice and payment, there are no changes on or after 2 WEEKS of your invoice order due date.
For Wedding Cakes orders, cancellation policy is as follows, if you cancel your wedding, your deposit or any payment made is nonrefundable, NO EXCEPTIONS.
If you need to reschedule your wedding date due to unforeseen circumstances then I will accommodate your new date subject to my availability, all efforts will be made.
I reserve the RIGHT to REFUSE SERVICES to anyone for any reason at any time.
Thanks again for your business. (Owner/Decorator) Sweet Exchange LLC.
Your privacy is not shared and all your personal information will be kept between you the customer and myself your trusted service provider.
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